Customer Reviews:
 Family treadmill, foldable, easy to use, easy to store March 19, 2009
S. Kraft (VA)
1 out of 1 found this review helpful
Very easy to use and compact when the treadmill is folded up. The speed setting buttons are large, with 12 individual buttons, each incrementally increase from 1 to 12 mph on the right side of the user panel. I am able to reach any mph quickly by pressing one of the mph buttons. Similarly, the incline increases 1 to 12%, buttons on the left side of the panel. There's a built-in speaker on the top of the panel to play songs from MP3's, Ipods, etc. A personal, wide fan is on the bottom of the user panel, has two speed settings. Two cup holders, left and right of the console. A LED light and LCD display in the middle of the user panel shows various data like calories burned, miles ran, time, speed, incline, etc. I don't think I am able to input my weight into the machine to more finely tune the calories burned, which is not that important anyway; weight input is just a gimmick on the expensive machines that ask for user weight and age. If you visit your whole sale stores (Sam's, Costco, etc), you can buy one on sale during their seasonal close-out sale after winter or beginning of spring (like close to end of Feb, could get up to almost half-off retail price). I grabbed a display model from my whole seller, last machine for less than half the retail. I'm staying away from the gyms since their membership fees are expensive and the equipments are full of bacteria and viruses from other gym members. Also, having my own treadmill eliminates my driving to gym so I'm saving gas and time (better for the environment). It was well worth the investment because staying healthy is very important (cut down future medical visits and costs); I hope one day we'd be able to use the purchase of these equipments to claim them as medical expense/deduction on taxes, without the need to say it's RX prescription from doctor.
 Poor customer service March 1, 2009
G. Gill (Lebanon, PA, United States)
1 out of 1 found this review helpful
I bought this for the cardiovascular workouts, but the pulse monitor doesn't give accurate readings. It's erratic. I tried e-mailing their customer service and got nothing but an automated response saying that they'd get back to me. I'm still waiting, a week later. I then tried calling the 877 customer service number in the manual and was forwarded to a voice mailbox that said they were overloaded and they'd get back to me right after 5:00 PM MST three days ago. I'm still waiting. Their customer service is really unresponsive, and I hope I don't have a major problem.
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